EZ88 Terms & Conditions – Complete Platform Usage Guide for Malaysian Players

To register and use the ez88 platform, you must meet all of the following eligibility requirements. ez88 reserves the right to decline any registration or close any account found to be in breach of these requirements at any time, including after the account has been activated.

• Age Limit: You must be at least 18 years of age at the time of registration. ez88 takes the protection of minors from gambling activities very seriously. Age verification may be requested at any point during the account verification process or when making your first withdrawal.
• Malaysian Residents: Ez88 services are designed exclusively for players in Malaysia. You must access the platform from within Malaysia using valid Malaysian payment methods.
• One Account Per Individual: Each individual is permitted to hold only one active ez88 account. Holding multiple accounts is a serious violation that may result in the termination of all associated accounts and the forfeiture of all balances and bonuses.
• Accurate Information: All information provided during registration — including your full name, phone number, email address, and bank account or eWallet number — must be accurate, current, and belonging to you. Registering using another person's identity is a breach of these terms and may result in legal action.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to any court order restricting financial activity are not eligible to use ez88.

Your ez88 account is entirely your responsibility. All activity that takes place within your account – including betting, deposits, and withdrawals – is considered to have been carried out by you, unless you promptly report unauthorised access to us.

You are responsible for keeping your ez88 username and password confidential and must not share them with anyone. ez88 will not be held liable for any losses arising from a password that has been shared, stolen, or used by a third party. If you suspect unauthorised access to your account, contact ez88 support immediately at support@ez88-jit.com.

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Do not save your ez88 password on any shared device
• Log out of your ez88 account after using a shared or public device
• Enable two-factor authentication (2FA) if available in your account settings
• Keep your contact information up to date so that OTPs and security notifications reach you without delay

Ez88 reserves the right to temporarily suspend or restrict an account if we detect unusual activity that may indicate unauthorised access or a fraud attempt. This is to protect your interests as a player, and we will reach out to you via your registered phone number or email to verify your identity before access is restored.

Ez88 accepts deposits via the following Malaysian payment methods. All deposits are processed in Malaysian Ringgit (MYR) and ez88 does not charge any additional fees for standard deposits.

All deposits must come from a payment method registered in your own name. ez88 does not accept third-party deposits — that is, deposits made by another individual on your behalf. If a third-party deposit is detected, ez88 reserves the right to freeze the account, return the funds, and require full identity verification before any further activity is permitted.

Funds deposited into your ez88 account are available for immediate use across all games and betting markets. There is no waiting period once a deposit is confirmed, except in unavoidable security review situations.

Withdrawals from your ez88 account are subject to the following conditions. ez88 is committed to processing all legitimate withdrawal requests promptly and transparently.

• Identity Verification: Your first withdrawal requires full identity verification — you will need to upload a copy of your Malaysian identity card (MyKad) and a selfie holding the card. This process is typically completed within 24 business hours and only needs to be done once.
• Withdrawal Method: Withdrawals must be made to the same payment method used for the deposit, or to a Malaysian bank account in your own name. Ez88 does not transfer funds to third-party accounts.
• Minimum Withdrawal Limit: The minimum withdrawal amount is RM50 per transaction.
• Maximum Withdrawal Limit: The standard daily withdrawal limit is RM20,000. VIP Gold members and above enjoy higher limits based on their VIP tier.
• Processing Time: Withdrawals to eWallets (Touch 'n Go, GrabPay, DuitNow) are processed within 2 to 6 hours. Withdrawals to bank accounts via FPX take 12 to 24 hours depending on banking hours.
• Rollover Requirement: If a bonus has been claimed and the rollover requirement has not yet been met, withdrawals cannot be processed until the rollover is completed. The required rollover amount will be displayed in the bonus section of your account.

Ez88 reserves the right to place a withdrawal on hold for security or compliance review purposes. In such cases, we will notify you via your registered email or SMS within 24 hours and will complete the review within a reasonable timeframe. Delays resulting from mandatory verification processes do not constitute a breach by ez88.

All bonuses and promotions offered by ez88 are subject to the specific conditions stated on the relevant promotion page. The following general terms apply to all ez88 bonuses unless explicitly stated otherwise.

• One Bonus Per Promotion: Each player is eligible to claim each promotion once only, unless the promotion explicitly states it can be claimed multiple times (for example, weekly or monthly promotions).
• Rollover Requirement: All bonuses are subject to rollover requirements before any winnings derived from the bonus can be withdrawn. Ez88's standard rollover requirement ranges from 15x to 30x depending on the bonus type. For example, a RM100 bonus with a 20x rollover means you need to place a total of RM2,000 in bets before withdrawing any related winnings.
• Bonus Validity Period: Each bonus has a clearly stated validity period. Any unused bonus or incomplete rollover within that period will expire automatically.
• Games Eligible for Rollover: Not all games contribute equally towards rollover requirements. Slots typically contribute 100%, while Live Casino games may contribute between 10% and 20%. The full contribution rate breakdown is available on each promotion's respective page.
• Bonus Abuse Policy: Any attempt to abuse or manipulate ez88's bonus system – including opening multiple accounts to claim bonuses repeatedly – will result in account termination and forfeiture of all funds.

All games available at ez88 – whether slots, live casino, card games, or fish shooting – are subject to the following general rules, in addition to the specific rules set by each respective game provider.

Ez88 uses an independently certified RNG (Random Number Generator) for all slots and digital games. For Live Casino games, outcomes are determined by live dealer actions in a studio environment that is streamed in real time. ez88 has no control or influence over the outcome of any game, and there is no means by which results can be manipulated by any party.

• Game results recorded by ez88's servers are final and cannot be disputed on the basis that the on-screen outcome differs from the server record
• In the event of a technical disruption or internet disconnection during a gaming session, the session will be restored to the last state confirmed by the server once you reconnect
• Confirmed bets cannot be cancelled — please review your bet slip carefully before confirming
• Logging into a single account simultaneously from multiple devices is permitted, but placing concurrent bets from multiple devices on the same match or game may be blocked by our security systems
• Minimum and maximum bet limits are as displayed within each game's interface and are subject to change

Ez88's Sports Betting section covers the Malaysia Super League, EPL, badminton, e-sports, and a variety of other leagues and tournaments. The specific rules for Sports Betting are as follows.

• Match Cancelled: If a match is cancelled before it begins, or is suspended and not completed within 24 hours of the original scheduled time, all related bets will be fully refunded to the account balance.
• Venue Change: A change in match venue that does not involve a switch from a home ground to a neutral venue (or vice versa) does not affect bets. Changes that affect home ground advantage may result in certain bets being voided – ez88's decision in such matters is final.
• Odds Movement: The odds displayed are valid at the moment you click the button to place your bet. If the odds change between your click and the system confirming the bet, you will be notified and may choose to accept the new odds or cancel the bet.
• Live Betting: In live betting, confirmed bets cannot be cancelled. Make your decisions carefully before confirming a live bet, as match conditions can change rapidly.
• Accumulator Bets: If one or more matches in an accumulator are cancelled or voided, those matches are removed and the accumulator odds are recalculated without them.
• Result Verification: Ez88 uses the official results recognised by the governing body of the relevant league or tournament. Bet outcomes are not influenced by unofficial reports or provisional results.

Ez88 takes your data protection seriously. All personal information you provide to ez88 – your name, phone number, email, payment details, and gaming activity records – is handled in accordance with ez88's comprehensive privacy policy.

All communication between your device and ez88's servers is protected by 256-bit SSL encryption. Your financial information – including bank account numbers and eWallet details – is never stored in plain text within ez88's systems. We use industry-recognised tokenisation techniques to keep your payment information secure.

• Your data is not sold, rented, or shared with third parties for marketing purposes without your consent
• Ez88 may share necessary data with the relevant authorities where required by law
• Third-party service providers that support ez88's operations (such as payment providers) are bound by strict confidentiality agreements
• You have the right to request a data report, correction of inaccurate data, or account deletion – contact support@ez88-jit.com for such requests

For more details on how ez88 handles your data, please read EZ88 Privacy Policy in full.

Ez88 is committed to responsible gaming. We provide the following tools to help players maintain control over their gaming habits. All tools are available in your account settings and can be activated on your own without needing to contact support.

• Deposit Limit: Set daily, weekly, or monthly deposit limits. Limits take effect immediately upon being set. To increase a limit, a 7-day waiting period applies. To decrease a limit, the change takes effect immediately.
• Loss Limit: Set the maximum amount you are willing to lose within a given period. Once the limit is reached, you will be unable to place new bets until the limit period resets.
• Session Time Limit: Set a daily time limit for your gaming sessions. You will receive a warning when you are approaching the limit you have set.
• Temporary Self-Exclusion: Suspend your account for 24 hours, 7 days, 30 days, or 90 days. During this period, you will not be able to log in, make deposits, or place bets.
• Permanent Self-Exclusion: Option to permanently close your account. Permanent closure is irreversible — you will not be able to reopen the same account or register a new account using the same details.

If you need external support for gambling-related issues, please contact Talian Kasih 15999 operating 24 hours a day. All ez88 players must be 18 years of age or older. Ez88 has a strict zero-tolerance policy against any attempt to register or play by underage individuals.

Ez88 reserves the right to suspend, restrict, or close any player account in the event of a breach of these terms, or if we have reasonable grounds to believe the account is involved in suspicious, unlawful, or platform-integrity-compromising activity.

Actions that may result in ez88 account closure include, but are not limited to:

• Owning or using multiple accounts
• Providing false information during registration or verification
• Systematically abusing the bonus or promotions system
• Using automated software, bots, or any tool to gain an unfair advantage in games
• Attempting to launder money through the ez88 platform
• Any form of payment fraud, including the use of unauthorised credit cards or bank accounts
• Threats, abuse, or inappropriate behaviour directed at ez88 staff

In cases of account closure due to a terms violation, ez88 reserves the right to seize all funds in the account without compensation if those funds are reasonably believed to have been obtained through fraudulent activity. For account closures requested by the player, all eligible balances will be returned once the necessary review has been completed.

Ez88 takes its platform operating responsibilities seriously. However, there are limits to ez88's liability that all users should understand before using our services.

• Ez88 is not liable for any losses arising from internet disruptions or device failures on the player's end
• Ez88 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including loss of opportunity or anticipated profits
• Ez88 does not guarantee that the platform will operate without interruption at all times – scheduled maintenance and unforeseen technical disruptions may occur
• In the event of any dispute regarding game outcomes, ez88's server records shall be the definitive and binding evidence
• Ez88's maximum liability to any individual player under any circumstances shall not exceed the total amount deposited by that player within the 30 days preceding the claim

Ez88 is committed to delivering a smooth, uninterrupted experience. If you encounter a technical issue that results in a financial loss directly attributable to an ez88 system failure, please contact support with clear evidence within 72 hours of the incident for review and consideration.

Ez88 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments may be necessary to ensure these terms continue to reflect current operational practices, evolving legal requirements, and feedback from the ez88 player community.

When material amendments are made to these terms, ez88 will:

• Updating the "Last Updated" date at the top of this page
• Sending notifications to all registered players via email or SMS
• Displaying a notice on the platform for at least 7 days before the new terms take effect

Continued use of the ez88 platform after any amendments take effect constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw all balances before the new terms come into effect. For enquiries about amendments to the terms, contact us at support@ez88-jit.com.